TERMS AND CONDITIONS
Reservation and Confirmation
The availability of maxi cabs significantly impacts your booking. For immediate confirmation, contact us directly.
Prompt notifications for online pre-bookings will include reservation details and estimated pickup times.
Additional Passengers, Luggage, and Pickups
Passenger count and luggage details must be provided beforehand. Changes should be made at least two hours before departure and may incur additional charges.
Fixed-price reservations might have extra fees for extra pickups or drop-offs.
Festival Reservations
Special occasions like Christmas and New Year’s Day may have added fees.
Choosing the Right Vehicle
Choose your vehicle wisely to avoid delays. We’re not responsible for delays due to vehicle selection.
Payment
Our services are currently free but we may introduce fees in the future. Temporary $1.00 charge to verify your payment method may apply.
Charges for driver services will be billed to you. Ensure timely payments with a valid credit card.
Charges include metered fare, tolls, and extras. A 5% service fee applies in select regions.
Third-party payment processors may be used, subject to their terms.
Payment Methods
Cash payments to drivers are accepted. PayPal, credit, and debit cards are also options.
Airport Pickups and Delays
Specify flight details for airport transfers. Passengers cover airport tolls.
We monitor flights and adjust bookings for delays. Waiting fees may apply.
No Show Charges
No show fees apply if passengers miss pickups without notice.
Contact us if you can’t find the driver to avoid no-show fees.
Refunds and Deductions
No refunds for fully paid online reservations. Deductions follow card security in case of non-payment.
Cancellation
Notify us of cancellations or changes 3 hours before to avoid deposit retention or cancellation fees.
Refunds apply for:
– 12-hour notice cancellations.
– Less than 12-hour notice.
– Incorrect booking details.
– Passenger no-show.
Toll Charges
Tolls may be added to quoted prices.
Waiting Time Surcharge
Driver discretion may incur a $1.50 per minute waiting charge.
Credit Card Payment Surcharge
Debit/credit payments may have a 4.4% surcharge.”